Very quick response

Very quick response, provided detailed quote and completed work as agreed to a very high standard. Left the work area clean and tidy. Very personable. Trustworthy – not hesitation to recommend

 

Great service from a friendly and knowledgeable team

Great service from a friendly and knowledgeable team.
It means a lot to me that you kept your promises: turning up when you said you would; phoning back when you said you would.
It is reassuring that you listened to my problem over the phone and gave me a price for the probable remedy. It was what you though it was. It cost what you said it would.
And the fact that my drains were fixed within an hour of your visit.
Five stars? I’d give you six if I could!

 

Very polite and courteous service

Very polite and courteous service. Had the blockage cleared within the hour. Paul has all the necessary kit on board to do a quick and efficient job. Would recommend without hesitation.

 

Paul was excellent

We used Drainflow Solutions to find out where the drains were in our new home and find a way to install external plumbing for a new bathroom. Paul was excellent. He came up with solutions no one else had been able to find. I now have a fabulous bathroom and would not hesitate to have him in my home again at any time. A very polite, honest and tidy gentleman. Definitely 5 stars.

 

Excellent work

Excellent work, will hopefully last for 30 years! Paul has brilliant equipment to check on pipes and “refurbish” underground pipework. He explains his findings and gives a quote to each step. I can recommend him 100%

 

Called out on a Saturday, on site within an hour

Called out on a Saturday, on site within an hour, issue identified, unblocked and jetted within an hour. Amazing, friendly service all within 2 hours. Definitely recommend and use again.

 

Great job-highly professional

A highly professional man with great communication and customer care skills.  He was efficient and reassuring.  He was an honest young man who returned cash as I had accidentally counted my money.

 

CCTV Survey of Drains and Waste Stack

Paul was contacted ref. Checking the soil stack and was able to attend very quickly. He arrived as arranged (a bit early actually) and started the CCTV survey, explaining what he was doing and looking for. He checked all the drain runs around the house and gave a verbal report on their condition and was able to check the lower part of the stack pipe where he anticipated there may be a problem if one existed but all was well. Overall a very efficient, courteous and helpful informative service providing reassurance. Would recommend Paul’s services.

Drain clearance

We are very happy with the service we received. Paul visited on Sunday morning, within 24 hours of our initial email. He cleared the drain quickly, and followed up with a CCTV examination to uncover any underlying issues. He was polite and professional throughout. We would highly recommend.